U Kastelána

Privacy Policy

Information about how we process your personal data

1. Introduction

The protection of your personal data is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services of Penzión U Kastelána.

2. What Data We Collect

We only collect personal data that you voluntarily provide to us when:

  • Submitting a contact form or booking form (name, email, phone number).
  • Submitting an adventure/rental booking form (name, email, phone number).
  • Through cookies (more details in our Cookie Policy).

3. Purpose of Data Processing

We use your data for the following purposes:

  • Processing and confirming your bookings (accommodation or e-bikes/vehicles rental).
  • Answering your inquiries from contact forms.
  • Improving our services and user experience on the website.

4. Data Protection and Sharing

We treat your personal data as strictly confidential. We do not share it with third parties for marketing purposes. Data from the rental booking system (Firebase) is protected in accordance with Google's security standards. Inquiries from forms are sent directly to our email via secure servers (EmailJS/PHP).

5. Your Rights

Under the GDPR, you have the right to:

  • Request access to your personal data that we process.
  • Request the correction or deletion of your data.
  • Object to the processing of your data.

In case of any requests, please contact us at our email address.

6. Contact

If you have any questions regarding the protection of personal data, please contact us at:
Email: penzionukastelana@gmail.com
Address: Palešovo nám. 47, 053 04 Spišské Podhradie, Slovakia